Ghost device which consumes credits


#1

Hi All,
I have one device only collecting data from 4 sensors. Everything works great, however…
When I check credits -> usage I see that credits are consumed by 2 devices (!?)
To leave no shade of doubt, in “my devices” tab, I have 1 device only.
Could anyone explain? How to remove this ghost device?


#2

Greetings, your device has 15 variables,your first free device can have as many as 10 free variables. After the tenth, every 10 additional variables into your device will result in a deduction of 500 credits per month from your account. For more information, please refer to this article: https://help.ubidots.com/faqs-and-troubleshooting/how-ubidots-for-education-credits-work

All the best