[SOLVED] Payment NOT WORKING


#1

I tried several times to buy credits with a new credits card - yes, the card is valid:

  1. add a payment method fails - no matter wether Crome, Firefox or IE - receiving an “HTTP: internal server error”-page:

500 Internal Server Error
nginx

  1. failed to make direct payments (purchase credits) receiving an “Credits - Try again” window with the following message
500 Internal Server Error

500 Internal Server Error


nginx

Any suggestions?
Juergen


#2

Dear @JLeib,

Can you try the payment again? Now you should don’t have any problem.

Thanks for report the inconvenience.

All the best,
Maria C.


#3

ok … working now.
thanx for the quick reply/solution


#4

I have this same error. I am unable to pay in either Chrome or Explorer.

John


#5

Dear @jpflanigan,

Can you let us know the message received by your side? With this information, we can review where can be the inconvenience presented.

All the best,
Maria C.