Ubidots Community

Daily quota not resetting daily

Hi,

Two days ago, I supposedly hit my daily quota and my dashboard stopped showing data. Even after waiting way more than 24 hours, my data fails to load. I‘ve already run into this issue a few times in the past and I suspect that there is something wrong with how the daily quota is reset.

2 Likes

Hello @Schoki,

I have logged in to your account and I see that the dashboard has loaded correctly. However, I do know that what you describe could happen (being an error).

Could you please share a screenshot of your Browser Inspector in the Network tab the next time this happens to you? I’m particularly interested in the response codes of the requests for the widgets. If you can, please save all as a .har file, as shown in the image for further reference.

Also, if there is a warning regarding reaching the Dots out daily limit, please let us know.

Best regards,
Sebastián