Hello. I have had my STEM account reactivated and the widgets work as expected in the web interface. However on my android app the data for some variables is different. Also the line charts are not the same date span in the app.
Additionally, if I select the device (iSpindel) in the app it says there is no last activity, but on the web interface I can see the data.
Many thanks
Hello dear user,
I hope this message finds you well.
Just to confirm, your account username is Bordigles?
Alejandro
Hello Alejandro
Yes, Bordigles is the account name.
Many thanks
Andy
Hello @Bordigles,
Could you please show me how it looks on the mobile app? As you, I can see the devices normally on the web interface.
Best regards,
Alejandro
Hello Alejandro
Here is the web interface screenshot
This is the Gravity meter, as you can see that units are different.
These are the closing gravities showing flat lines
Four screenshots showing there has no been no activity reported for the two devices
I hope this helps
Regards
Andy
Hello again @Bordigles, it looks like a weird bug, but I could not replicate it on my end.
I will send you a private message to request you some details of your account.
Hello again @Bordigles,
I accessed your account and was able to view all widgets correctly, with the same appearance as on the web interface. Please see the images below:
As for the device view, I’m also not seeing the last activity. I’ll check with our Dev team about this and will keep you posted as soon as I have an update.
Best regards,
Alejandro
Hi again
Thanks for looking at this, but for me it is still not quite correct, as every time I refresh things change. Right now
The white gravity meter in the web interface shows 1.0211
The white gravity meter in the app shows 1.0200 as it does in the screenshot you uploaded
The blue gravity meter in the web interface shows 1.0133
The white gravity meter in the app shows 1.0100
The Blue ABV line chart in the web app appears to have been smoothed
The Blue ABV line chart in the app is stepped
Thanks for your help so far
Andy
Andy, I have reported this bug to our Dev team, they will work on the solution as soon as possible.
