Download data csv via dashbaord

Hello.
how can the sensor data be downloaded by the user if they can only see the dashbaord via a shared link?
is there an option in the widgets to allow them to download the csv data?
thanks

Greetings @JW3141, hope you are doing great.

The only possible way to use the Download feature to download a device’s data is by being the owner of the dashboard or a user under a organization that owns said dashboard. If the dashboard is being shared to you by a public link, there is no way to accomplish what you describe.

Best regards.

Thanks Juan

So it can be set up to allow a user access and set up their dashboard?
please can you tell me how that works
what plan is needed for that?
Thanks

Greetings @JW3141, hope you are doing great

Ubidots Professional plan and above allow both, user and organizations management. For your particular case, you’d be able to segment your Ubidots account into a set of Devices, Dashboards and Events (Organization) accessible only for certain Users. Please head to the following article.

If you happen to have any other question, please let us know.

Best regards.