Ubidots Community

Error 403 when adding a new device

I am using Particle’s webhook to send data to ubidots. Some devices from the fleet are giving this error,
{"humidity":[{"errors":{"error":"The user has no permissions to add a new value to the variable."},"status_code":403}],"pressure":[{"errors":{"error":"The user has no permissions to add a new value to the variable."},"status_code":403}],"temperature":[{"errors":{"error":"The user has no permissions to add a new value to the variable."},"status_code":403}]}

Any help ?

Hi @hannanmustajab,

The error means that the token your device is using does not have enough permissions to post the data, this is may happen if your device uses a token from an Organization to which it does not belong.

All the best,