Export Variable Data multiple failures

Bug reports
1

Hi

I requested 5 exports yesterday. None have run. Normally I get an email within a minute as the dataset contains under 2000 rows.

The last successful export was Nov 4. The s3 bucket (https://s3.amazonaws.com/prd-293xxxxxx/ispindel_device_values.csv) still contains this old dataset.

Thanks

Andy

2

Hi

I’ve tried the static link in other browsers (FF, Edge) and they are downloading the latest data set as requested.

So there is some caching going on in Chrome.

I found this article and wondered if this could explain it? https://superuser.com/questions/344087/does-chrome-cache-a-downloaded-file

Andy

3

Hi @andy.krafft,

I hope all is well.

Thank you for letting us know about this, we are going to make some tests using chrome to identify what could be happening. I will let you know as soon as I have an update.

Best,
-Isabel