Ubidots Community

Export Variable Data multiple failures

Hi

I requested 5 exports yesterday. None have run. Normally I get an email within a minute as the dataset contains under 2000 rows.

The last successful export was Nov 4. The s3 bucket (https://s3.amazonaws.com/prd-293xxxxxx/ispindel_device_values.csv) still contains this old dataset.

Thanks

Andy

Hi

I’ve tried the static link in other browsers (FF, Edge) and they are downloading the latest data set as requested.

So there is some caching going on in Chrome.

I found this article and wondered if this could explain it? https://superuser.com/questions/344087/does-chrome-cache-a-downloaded-file

Andy

Hi @andy.krafft,

I hope all is well.

Thank you for letting us know about this, we are going to make some tests using chrome to identify what could be happening. I will let you know as soon as I have an update.

Best,
-Isabel