Ispindel not visible in ubidots

Hi please can you help, I have recently purchased an ispindel and I am trying to display the data in Ubidots. I have connected to the ispindel and put in all the relevant information in ie, Ssid, password and the default token which I got from Ubidots. My problem is that the ispindel is not being displayed under the devices section of the software. Is something I am missing in Ubidots, because I can get the ispindel working in a differed application, but would prefer ubidots

Difficult to help without knowing exactly what you’ve done. Have you followed the steps in this tutorial?

Hi there! I’d be happy to help you with your iSpindel and Ubidots integration. It seems like you’ve completed the initial setup by providing the necessary information such as SSID, password, and the default token from Ubidots. However, let’s go through a few steps to troubleshoot the issue:

  1. Double-check Configuration: Ensure that you have entered the correct SSID, password, and token in the iSpindel configuration. Mistyped or incorrect information can prevent the device from connecting properly.

  2. Verify Data Transmission: Confirm that the iSpindel is successfully sending data to Ubidots. You can do this by checking the serial monitor or any debug output from the iSpindel device. This will help determine if the issue lies with the device itself or the integration with Ubidots.

  3. Refresh Devices View in Ubidots: Sometimes, devices may take a moment to appear in Ubidots. Refresh the devices section to see if the iSpindel device shows up. Additionally, check if there are any filters or search parameters set that may be hiding the device from view.

For additional information and guidance, you can refer to the guide that @Massive_Crab shared.

If the issue persists after following these steps, please provide any error messages or further details about the setup so that we can assist you more effectively.