Issue after migrating from trial plan to STEM plan.

After migrating my trial account to STEM, my retained device stopped receiving data. Plans and billing shows STEM, and I have only one device.

Device API label: nrf9151

An HTTPS POST using my current account token returns:
403102 — “The device is not enabled.”

The device is visible, but there is no enable/activate option. Please check its ingestion status following migration and help restore it without losing its history or dashboard links.

Hello @Ryan.Bates321

I apologize for the inconvenience. Your three devices have now been activated.