Ubidots Community

Manual Input from Mobile Device

Hi @isalogi,

I created a manual input and I am able to change a raw variable I assigned to a device. When I pull the dashboard up on my iPhone and input a manual 4 digit entry (ex. 2002) nothing happens but is says “data sent successfully”. When I enter the same thing from my computer it says “data sent successfully” and it shows up on the device instantaneous. Am I missing something?

Update: The Slider widget works fine from iPhone, the manual input appears to have the bug.

Hi @Backpacker87,

Thank you for letting us know about this situation.

Can you please let me know the mobile browser you are using for accessing Ubidots from your iPhone? in that way we can perform some test and identify if anything is out of place.

All the best,
-Isabel

@isalogi thank you for your help.

I am using the default Safari.

I am on iPhone Xs running 13.3.1

Hi @Backpacker87,

Thank you for the information.

I will make some tests and come back to you.

Best,
-Isabel

Hi @Backpacker87,

I went ahead and made some tests using an iPhone device with Safari iOS 13.4 and I was able to send data as expected using the Manual Input widget. Can you please let me know the Safari version you are using? Additionally, If you can send us a video of the issue will be of great help to identify where is the problem coming from.

I will be attentive to your response.

Best,
-Isabel