Ubidots Community

NCD temperature sensor not showing up

Hi everyone,

I’ve successfully set up and configured my MQTT micro gateway (PR55-21 MQTT). The device shows up on my device dashboard. However, when I turn on my vibration/temperature sensor from MQTT (PR52-33E), the device doesn’t show up online. I’ve tried resetting the gateway many different times, but the temperature sensor just isn’t showing up. To confirm that the gateway is connecting with the temperature sensor in some fashion, the temperature sensor does actually show up under the devices tab when I configure the gateway over Wifi.

Let me know what you think, or if you need any more details on the circumstances of it.