Hi,
I am trying to modify the default time range for a existing dashboard. I select my desired range (last 7 days) and click accept but nothing changes.
I tried on Chrome (default) and Firefox with no luck.
I tried other dashboards with no luck either.
It appears that you cannot even change it when creating a new dashboard as well.
Hi @Backpacker87,
Thank you for letting us know about this and please receive our apologies for the inconvenience. We already reported the issue with the development team. I will let you know as soon as the solution is deployed.
Best,
-Isabel
Hi @Backpacker87,
We hope to fix this issue at the beginning of next week. I will keep you posted on the progress.
Best,
-Isabel
@isalogi, do you have an update on this fix? I am unable to setup a clients report properly until I can change the date range.
Hi @Backpacker87,
This is already in code review, so the fix will be deployed soon, if not today, tomorrow. I will let you know immediately so you can set your client report. Apologies for the inconvenience this may cause.
Best,
-Isabel
Hi @Backpacker87,
I hope this note finds you well.
We already deployed the solution, so you should be able to modify the default time range now. Can you please let me know if this is working from your end?
All the best,
-Isabel
Glad to hear that @Backpacker87. Let me know if I can be of additional help.
Have a nice rest of your day!
Hello, I am having the same issue.
Although I set the default range as last 7 days, it has been keep showing as last 1 day of data. Could you please provide some advice?
Thanks.
Hi @dongyoun
Thank you for letting us know about this, indeed there is an issue related to the default range of the dashboard. The team is already working on the solution and I will let you know as soon as the solution is ready.
All the best,
-Isabel