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[SOLVED] Dashboard - Default time range not responding

Hi,

I am trying to modify the default time range for a existing dashboard. I select my desired range (last 7 days) and click accept but nothing changes.

I tried on Chrome (default) and Firefox with no luck.

I tried other dashboards with no luck either.

It appears that you cannot even change it when creating a new dashboard as well.

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Hi @Backpacker87,

Thank you for letting us know about this and please receive our apologies for the inconvenience. We already reported the issue with the development team. I will let you know as soon as the solution is deployed.

Best,
-Isabel

@isalogi,

Great, thank you very much for looking into this!

@isalogi do you have a target timeline on resolving this issue?

Hi @Backpacker87,

We hope to fix this issue at the beginning of next week. I will keep you posted on the progress.

Best,
-Isabel

@isalogi, do you have an update on this fix? I am unable to setup a clients report properly until I can change the date range.

Hi @Backpacker87,

This is already in code review, so the fix will be deployed soon, if not today, tomorrow. I will let you know immediately so you can set your client report. Apologies for the inconvenience this may cause.

Best,
-Isabel

@isalogi,

Great news, thank you very much!

Hi @Backpacker87,

I hope this note finds you well.

We already deployed the solution, so you should be able to modify the default time range now. Can you please let me know if this is working from your end?

All the best,
-Isabel

@isalogi,

Your fix worked great! Thank you for taking care of this.

Glad to hear that @Backpacker87. Let me know if I can be of additional help.

Have a nice rest of your day!

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