I was working on a Data Source with a total of 11 variables in it. After adding the 12th variable, all the variables in the data source disappeared and I am unable to create a new variable in it. At the Devices page, it still shows that there are 12 variables in it.
I’ve tried creating a widget with reference to a variable in that data source but stuck at the “Loading data…” buffer. I’ve also tried logging out and logging in again on another browser but it stays the same.
Hi there @ChuinS, it seems that one of your variables received an invalid value from your devices, as such our platform processed it as a ‘NaN’ value and that was the reason of your issue. We have fixed it right now, so you won’t experience problems to visualize your variables, but I advise you to check your firmware’s routine as if our core still receives a ‘NaN’ value, your request will be rejected.
I think I have the same problem.
I send analog values (6 bytes) and 8 Boolean values from the sigfox backend (taking the value 0 or 1).
When I send the analog values the information arrives on ubidots.
If I send the boolean values my information is no longer updated.
please make sure that you are sending decimal values, this guide about how to create properly the callback at your Sigfox backend may serve you as a reference.