Hi Maria
Many thanks for getting back to me
My user name :- steveintheIOW
My initial reported problem of the message ‘Error loading data something went wrong at our end ‘ in dashboard appeared to become resolved after a day or two with no intervention from me, may be just a glitch in the system. However I do wonder if there could be some error in my account set up.:-
When I look at my usage I often see ingestion and retrieved values as 0 .
Yet clearly I am posting (ingesting) data and frequently retrieve (extract) data, probably 3000 points a day ingested or so - take a look at my usage table and then dashboard data sets - every day in March has 3000 data points ingested.
Sometimes I also see a yellow warning bar saying I’ve exceeded or about to exceed my daily extraction limit. Now, that could be possible where I have been messing with code etc, however at that time or say the next day when I look at my usage data table its still says zero usage for ingestion and extraction ? – that seems pretty weird or perhaps I have something wrong in my setup or my understanding.
You have a great system the way, I’ve been completely impressed . This is a PV solar hot water design is hopefully is destined to be sold into various countries starting with South Africa.
Many thanks again for your help.
Regards
Steve