This email's domain is not allowed

I cannot signup to to ubidots STEM as say domain ist allowed.
Trying to use btinternet.com
Is this somthing im doing wrong

Greetings @jeremygreen I hope you are doing great

We are sorry about hearing you have problems registering on Ubidots.

There might be several reasons to why your domain is not allowed. The easiest and fastest approach would be to try to register from another location. I.e, do not try it on a University campus or public places such as libraries.

Please reach back to us if the problem persists

Best regards-

I have returned to this to try again, and still cannot use my @btinternet.com

Greetings @jeremygreen I hope you are doing great,

First and foremost, please accept our apologies for the oversight in our ongoing correspondence. We would like to inquire if the issue with signing up using the specified email domain is still persisting. Your feedback is invaluable to us.

–Best regards

Yes still cannot use this address.
Bt as the name implies are a large british telecom provide.

Attempted to use @myyahoo address different error says my account is locked.

Greetings @jeremygreen,

I understand that you were unable to create an account using the @btinternet.com domain, and I’m currently investigating this issue with our team.

Regarding your attempt with the @myyahoo.com domain, it seems you successfully created an account, but now you’re facing a lockout issue when trying to log in. To assist you further, could you please provide the username for the account registered with @myyahoo.com?

I appreciate your cooperation as we work to resolve these matters.

Best regards


Trying to register btinternet.com account → from home on btinternet network.

Sorted myyahoo.com account by trying to re-register and then doing a fogot password.

Greetings @jeremygreen, I hope this message finds you well.

Based on our previous correspondence, it appears that you’ve successfully logged into your account using the myyahoo.com domain. Have I understood this correctly?

Now, concerning the btinternet.com domain, I want to clarify that it has been intentionally blocked for security reasons. You can verify this by referring to the following link: Domains blocked from form submissions

If you have any further questions or require additional assistance, please don’t hesitate to reach out.

Best regards