Unable to Add New Widget to Dashboard

I have my dashboard selected, add a widget, select a variable, enter the range. When I click on save the webpage goes blank. If I refresh the webpage I am back to where I started. The new widget did not appear.

Hello there, I hope this message finds you well.

Can you tell me your username and the dashboard where you are presenting this issue? This way, I can validate from our side what is happening.
–Camilo

i m also having the same issue that whenever i m adding any widgets my screen goes blank and if i refresh its goes back at the beginning and the widgets doesnt get added my user name is sanaullah

Hello there @sanaullah

I just checked your account, and it lets me create a new widget without problem:

Can you tell me the type of widget you are trying to create, and the settings of the widget?

I’ll be attentive to your response,
–Camilo