My STEM Account is inactive

Bug reports
107

Please reactivate my account. Thank you.

108

Hello!

Could you please reactivate my STEM account?

User name is edcotrim@yahoo.com.

Thank you!

109

Hi,
Can you please reactivate account JoseAngel?
Thanks!

110

Hello!

Can you please reactivate NVLopes?

Thank you!!

111

Hello @furby, @edcotrim, @JoseAngel and @EEC3 your accounts have been activated, respectively.

1 Like
112

Thank you so much!

My best,

Evandro

113

Hello.

I use three accounts to teach at three different schools, but they have been blocked.

Would it be possible to reactivate them so that I can use them again in my classes?

The accounts are:

disciplinas.eep
disciplinas.unicamp
disciplinas.fatec

Thank you very much.

114

Hi. my username is disciplinas.unicamp@gmail.com.

Would it be possible to reactivate it?

Thanks a lot…

115

Hello @jlzem,

All your account have been activated.

116

@alejomora7 Thank you, thank you and thank you !!! :pray: :pray: :pray: :pray: :pray:

117

You’re welcome!

118

Hello. Would you mind re-acticating my STEM account Bordigles please? I have a brew going and want to get my iSpindel working again.

Many thanks.

119

Please reactivate my account - PeteSpindel

120

Hello @Bordigles, your account has been activated.

121

Hello @PetesDots, we can not find any account with that username.

122

Do accounts get deleted? It’ll be disappointing if so as I’ve configured my iSpindel to use my account.

123

Please look at the first message on this conversation. We disable STEM accounts after 90 days of inactivity, this is not an immediate hard deletion, but they get deleted after a few days.

To continue providing Ubidots for free to our community of enthusiasts, we like to ensure our database remains healthy by automatically deleting STEM accounts after 90 days of inactivity.

This is not an immediate hard deletion, but STEM accounts do get deleted after a few days.

If your account is inactive and you wish to activate it again, please leave your username in this topic, and we’ll do our best to recover it.

NOTE: Our criteria for deactivation is either:

  • You haven’t logged in for 90 days. If you use public dashboards, or send data, but never log in, your account might still be deleted.
  • You created an account, but never came back (“create_date” > 30 days AND “last_seen_day” = “create_date_day”)

Thank you for your understanding! Our goal with this is to be able to continue providing a free tier to our community of enthusiasts.

124

Hello.
My account is inactive. Could you try to activate it, please?

username: bredamatos
registered e-mail address: breda@escolasaopedro.pt

Thanks.

125

Hi @bredamatos, you account has been activated.

126

Thanks for your help!