My STEM Account is inactive

jcgarciao · March 28, 2025, 1:59pm

Hello.
My account is inactive. Could you try to activate it, please?

username: jcgarciao
registered e-mail address: jcgarciao at unicartagena.edu.co

Thanks.

Sonderzeichen · March 28, 2025, 1:59pm

Hi ubidots team!
my account is inactive as well, my username: Sonderzeichen

Thanks for reactivating.

Sonderzeichen

bodolaikr · March 28, 2025, 2:00pm

Please reactivate my account.
My username : bodolaikr
Thanks!

alejomora7 · March 31, 2025, 5:01pm

Hello @jcgarciao, @Sonderzeichen and @bodolaikr.

Your accounts have been activated.

Best regards,

Alejandro

RubenClemente · April 3, 2025, 1:13pm

Dear Ubidots team,
My Ubidots STEM account is inactive. Your email notifying me that you could delete my account was in SPAM and I didn’t even notice it, I didn’t read it! I would like to request its reactivation so that I can continue using the platform. Username: [RubenClemente]
Thank you for your attention and help.
Best regards

alejomora7 · April 3, 2025, 1:42pm

Hello @RubenClemente, your account has been activated.

ursu · April 7, 2025, 10:02pm

Please reactivate my account called ursu. Thank you

Nebbo · April 7, 2025, 10:02pm

Hi guys,

I haven’t used my ubidots account in a while and it appears it’s been deactivated. I checked my emails and don’t have anything stating it would be deactivated… just some data export emails.

My username is ‘Nebbo’, can you reactivate it please?

Thanks.

alejomora7 · April 8, 2025, 12:50pm

Hello @ursu and @Nebbo, your accounts have been activated.

ursu · April 8, 2025, 1:54pm

Thanks so much. I assume going forward a minimum check in every 90 days is required in order to avoid deactivation?

alejomora7 · April 8, 2025, 2:26pm

That’s correct!

Grez · April 14, 2025, 1:39pm

Hi there, I haven’t used my stem account for a while, tried logging in today and no joy.
I have had to create this new account to be able to post here, I think my username would have been the same (Grez) but was definitely using the same email address as this new account.
Can my old account please be reinstated?
Thanks!

duncan_t · April 14, 2025, 1:39pm

I didn’t realise that this was being implemented. Please can you reactivate my account? I spend a lot of time building a dashboard for brewing beer, and now it’s all gone

alejomora7 · April 14, 2025, 11:01pm

Hello @Grez,

I sent you a private message, please take a look.

alejomora7 · April 14, 2025, 11:02pm

Hello @duncan_t,

Could you please confirm which is your username or account email? I can not find any account with username duncan_t.

duncan_t · April 15, 2025, 6:44am

Hi, thanks for helping. email/account is duncan@duncanthompson.co.uk. If you can restore that with my dashboard that would be great.

Grez · April 15, 2025, 9:34am

Hi @alejomora7 - I have an email notification saying the same, but I have no notifications in my account. Where would I find the PM please?
Thanks!

alejomora7 · April 15, 2025, 10:13pm

Hello @Grez, I sent you a message here in the Community forum, try to check your direct messages.

alejomora7 · April 15, 2025, 10:13pm

Hello @duncan_t, your account has been activated.

Grez · April 16, 2025, 6:55am

Hi again @alejomora7, all I seem to have in my notifications is as shown in the attached image. Do I somehow have my old account and the new one I created to allow me to post and ask for my old one to be reinstated? But I’m unable to access the old one?
Thanks