Products

Structure Your IoT Application Around Your Users

Whether you're deploying an IoT solution for one client or hundreds, Ubidots gives you the tools to organize users, define access levels, and structure your application around your business model — all from a single platform.

Benefits

Why Teams Use Ubidots to Manage Their IoT Application Users

Put the right data in front of the right people

Control exactly what each user can see and interact with. By assigning roles and organizing users into organizations, you ensure that every person in your operation — from field technicians to executives to end customers — has access to what's relevant to them.

Mirror the way your business is actually structured

Organizations in Ubidots aren't just access groups — they can represent customers, departments, or individual end users. Structure your application to reflect your real-world operation without forcing your business to adapt to the platform.

Scale your deployment without added complexity

Whether you're managing ten users or thousands, Ubidots lets you replicate and extend your user structure as your operation grows. Assign devices, dashboards, and events to new organizations without rebuilding your setup from scratch.

Deliver a tailored experience to every client

Serve multiple clients from a single platform while keeping their data and dashboards completely separate. With support for multiple apps and organizations, you can offer each client a customized, white-labeled experience without duplicating your infrastructure.

IoT in Action

How it Works

Structure Your IoT Application Around the Way You Work

Ubidots gives you a flexible user management framework that adapts to your business model — whether you're managing internal teams, serving external clients, or deploying IoT products at scale.

Organize your operation into groups

Create organizations to subdivide your application into separate, self-contained units — each with their own devices, dashboards, and events. Model them after your customers, departments, or any other structure that reflects how your operation is actually run.

Define what each user can access

Assign roles to control what each user can see, create, edit, or delete within their organization. Tailor permissions to match each person's responsibilities, so your application stays clean, secure, and relevant for everyone who uses it.

Deliver the right experience to every user

Once organizations and roles are in place, each user logs in to a focused, personalized view of your application — with only the data and tools that are relevant to them. No noise, no unnecessary access, just the information they need to do their job.

Key Features

Role-Based Access

Tailor permissions so operators, engineers, and managers access only what they need. Simplify coordination and security with custom roles.

User Organizations

Subdivide your application into self-contained units, each with their own devices, dashboards, and events.

Custom Permission Levels

Define what each role can see, create, edit, or delete — tailored to each person's responsibilities.

Multi-Tenant Support

Serve multiple clients from a single platform while keeping their data and access completely isolated.

Per-Organization Dashboards

Assign dedicated dashboards to each organization so every user sees only what's relevant to them.

Scalable User Management

Replicate and extend your user structure as your deployment grows, without rebuilding from scratch.

White-Label per App

Deliver a customized, branded experience to each client app independently.

User Invitation & Onboarding

Add users to organizations with a simple invitation flow and assign their roles from day one.

Quantify Environmental Is Slashing Utility Costs With Ubidots

Quantify Environmental uses wireless IoT sensors and Ubidots dashboards to turn utility data into real-time insights, helping industrial clients monitor water, energy, and gas use, detect inefficiencies, and act before costs rise.

$250,000+ in annual client savings through optimized water, electricity, and gas consumption.

Millions of liters of fresh water conserved and tons of CO₂ emissions prevented driving measurable sustainability outcomes.

Improved operational oversight with real-time visibility into utility usage and equipment performance.

Success Story

Further exploration revealed a platform that was not only robust and reliable, but also extremely user-friendly, offering intuitive data visualization tools that would be easily comprehensible by our clients.”

Tom Ulanowski

Co-Founder

Use Cases

Real Companies, Real Results

Quantify Environmental uses Ubidots to centralize utility data, driving efficiency, speed, and cost savings.
01
Slashing Utility Costs with Real-Time Data

Tom Ulanowski

Co-Founder

Quantify Environmental uses Ubidots to monitor utilities across sites, helping clients cut costs through real-time data and alerts.

Results:

  • Centralized energy monitoring
  • Faster response times to abnormal consumption
  • Reduced utility expenses across multiple clients
02
Bringing IoT to Industrial Companies in Australia

Steve Barker

Founder & CEO

Prospect Control uses Ubidots to deliver remote tank level monitoring for industrial customers, replacing complex PLC/SCADA setups with a scalable, web-based IoT solution.

Results:

  • Real-time visibility of tank inventory across multiple sites
  • Elimination of manual readings and reduced operational overhead
  • Significant annual cost savings and faster ROI for industrial clients
03
Cutting Energy Costs and Automating Billing

Darryl Schembri

General Manager

AIS Technology uses Ubidots to monitor electricity, water, and gas consumption across multi-tenant buildings, enabling real-time visibility, automated billing, and faster response to inefficiencies.

Results:

  • Centralized monitoring of electricity, water, and gas consumption
  • Automated monthly billing and reporting, reducing manual effort
  • Faster fault detection and reduced energy usage across facilities
04
Keeping Large-Scale Gardens Alive Using IoT

Onofre Tamargo

CEO & Cofounder

S4IoT uses Ubidots to remotely monitor irrigation systems in urban gardens, helping clients reduce maintenance costs, prevent plant loss, and shift from manual operations to a scalable subscription-based model.

Results:

  • Remote monitoring of garden irrigation across multiple sites
  • Reduced on-site maintenance visits and lower operational costs
  • Improved plant health, fewer losses, and higher customer satisfaction

Help & Support

Frequently Asked Questions

Have questions about Ubidots? Here are some ofthe most common queries to help you get started.

What are the default user roles in Ubidots and what can each one do?

Ubidots includes four built-in roles: Explorers (can create, edit, and delete dashboards and events, with view-only access to devices and variables), Viewers (view-only access to dashboards, devices, and variables — no create, edit, or delete), Dashboard Viewers (restricted to viewing dashboards only), and Managers (full admin capabilities except managing end-users). Custom roles can also be created.

Can I create custom user roles with specific permissions in Ubidots?

Yes. Beyond the four built-in roles, Ubidots lets you define custom roles with any combination of create, view, edit, and delete permissions across dashboards, devices, events, and variables. Custom roles are configured per organization, giving you precise control over what each user type can see and do within your IoT application.

How does Ubidots handle multi-tenancy across apps and organizations?

Ubidots multi-tenancy works at two levels. Organizations isolate devices, dashboards, events, and users within an App — suitable when clients need separate data without distinct branding. Apps provide a second layer: each App is an independent IoT portal with its own white-label branding, login portal, and feature configuration. A single Ubidots account can host multiple Apps, letting you deliver a fully branded, isolated experience to each client.

Can different clients have completely separate data and dashboards in the same Ubidots account?

Yes. Each organization in Ubidots is fully isolated — it has its own devices, dashboards, events, and users. Clients assigned to separate organizations see only their own data and cannot access other organizations’ resources. Combined with white-labeling, you can serve multiple clients from one account while each experiences a fully branded, private IoT application.